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Privacy policy

Information we collect

We collect the details you give us when you create an account or make a booking — your name, phone number, email address, city and the medical information you choose to share, such as symptoms or prescriptions.

How we use it

Your information is used to arrange appointments, deliver lab and pharmacy services, and keep a record of your care that you can access. We share only what a provider needs to serve you: a doctor sees the details of their own appointment, a lab sees the tests booked with them.

Health information

Medical details you share are treated as confidential. We do not sell your data, and we do not use your health information for advertising.

Your choices

You can update your profile, remove family members, or delete your account entirely from your account settings. Deleting your account removes your personal details from our active systems.

Cookies

We use cookies to keep you signed in and to understand which parts of the site people find useful. You can block them in your browser, though some features will stop working.